Back for an encore David Fields discusses his latest ideas surrounding business and manufacturing. The Industry Week article that he just wrote is called "Stop Looking at Your Navel!" and he discusses these ideas on this show. If you recall he talked about people in your company, this show he talks about how companies don't necessarily view what they do in terms of what the customer wants (link below), but rather what "our" department does. As alway it is an enjoyable experience for us to have him on the show! To subscribe to the Better Process Podcast in iTunes, click the Better Process Podcast link above and click on the iTunes logo. The show will automatically show up in iTunes when a new one is released.

• Prior podcast with David (part 1)
• Prior podcast with David (part 2)
• Industry Week Article
• Asendant Consulting
• Ask FilterMan