Maggie Philbin, UK radio and TV presenter, joins me on the show today to talk about how to engage with someone one on one, how to find the real story, and how to get the best out of the interviewee.

This is Part 1 of the interview and on the next show we will talk about the art of facilitation.

 Maggie shares great tips that although from the media world relate directly to how to engage the consumer and employees alike.

If you have feedback on the show e-mail me at anna@theengagingbrand.com or hop over to Facebook group for The Engaging Brand.